Availability
9am unil 10pm seven days a week. You should allow up to four weeks advance notice for weekend bookings and you should book during off-peak periods and you will get an extra twenty minutes' climbing free.

Participant Guidelines
The minimum age for this activity is 14. Those under the age of 16 are required to have parental consent. No weight or height restrictions are enforced for this activity however the minimum boot size available is an adult four. You will need to be reasonably fit and as a guide you should be able to hold a 1kg weight at arms length.

Duration
Rock climbing will last for around one and a half hours and ice climbing for around two hours. We ask that you arrive a few minutes early so that you can ensure a prompt start.

Numbers On Day
There should be one instructor for every four climbers to give both the best input and the most climbing. There should be only 12 people on the wall at once.

Spectators
Spectators are welcome and can watch from a special viewing area. There will be a cafe which will serve both hot and cold drinks and a selection of food.

Dress Code
Wear waterproofs if you have them, and lots of warm layers (multiple thin layers are more effective than a single bulky layer). You will be provided with climbing equipment and warm clothing along with specialist ice-climbing boots.

Other Info
The Ice Factor is the National Ice Climbing Centre and at 800 square metres is the world's largest indoor ice-climbing wall, with an ice cave, ice pillar, neve wall and fall-out gully. You will be required to complete and sign a disclaimer so that you may take part.