Availability
We are open between the hours of 9am to 10pm, seven days a week. Please allow at least up to four weeks advance notice for weekend bookings.

Listed below are the Participant Guidelines:
The minimum age for this activity is fourteen. Parental consent will be needed for all under 16s. Please note that there are no weight or height restrictions, however the minimum boot size is adult four. You will need to be reasonably fit; you should be able to hold a 1kg weight at arms length.

Duration
Your experience will last for about one and a half hours, including briefings, kit issue and a minimum of one hour in the ice bay. We encourage you to arrive a few minutes early so that we can ensure a prompt start.

Numbers On Day
There must be one instructors to every four climbers this gives the best input and the most climbing. Only twelve people will be on the wall at once.

Spectators
Spectators are welcome and can watch from a special viewing area. There will be cafe which will serve both hot and cold drinks and a selection of food.

Dress Code
Wear waterproofs if you have them, and lots of warm layers (multiple thin layers are more effective than a single bulky layer). Climbing equipment along with warm clothing and some specialist ice-climbing boots will be provided.

Other Info
The Ice Factor is the National Ice Climbing Centre and at 800 square metres is the world's largest indoor ice-climbing wall, with an ice cave, ice pillar, neve wall and fall-out gully.