Availability
9am to 10pm, seven days a week. Please Allow up to four weeks advance notice for weekend bookings. Booking the off-peak periods (weekdays, excluding bank holidays, from March to July and September to January) gets an extra 20 minutes' climbing free.

Participant Guidelines
The Minimum age starts at 14. Parental consent is required for 16s. There are no weight/height restrictions, but the minimum boot size is adult four. You'll need to be generally fit; as a guide you should be able to hold a 1kg weight at arms length.

Duration
Rock climbing will last for around one and a half hours and ice climbing for around two hours. Please make sure to arrive a few minutes early to ensure a prompt start.

Numbers On The Day:
A maximum of up to 12 people will be on the wall at any one time.

Spectators
Spectators are welcome and can watch from a special viewing area. There is a cafe serving hot/cold drinks and a selection of food.

Dress Code
Wear waterproofs if you have them, and lots of warm layers (multiple thin layers are more effective than a single bulky layer). Climbing equipment, warm clothing and specialist ice-climbing boots will be provided on site.

Other Info
The Ice Factor is the National Ice Climbing Centre and at 800 square metres is the world's largest indoor ice-climbing wall, with an ice cave, ice pillar, neve wall and fall-out gully. You must complete and sign the disclaimer in order to take part.